Exactly what you need to do to remedy a specific problem with your Automower® robotic lawn mower depends on what error has occurred. Sometimes it is as easy as removing an obstacle and restarting the mower, sometimes it can be more complex, for example, if there is no loop signal or if a part of the mower is broken.
To help you out, we provide different types of troubleshooting assistance.
Operator’s manual
Product assistant
Husqvarna Self-Service
Dealer
Operator’s manual
You can always turn to the operator’s manual for information on what to do. All manuals are available on Husqvarna.com > Support. Check the Troubleshooting section in the manual for instructions on what to do when something is wrong with your mower or installation.
Operator’s manual in Automower® Connect
If you have added your product to the Automower® Connect app, you can find the operator’s manual in the app under More > Support.
Product assistant
In many cases, the product assistant found in the support section on Husqvarna.com can guide you to a solution.
Similar guidance is also available directly from the Automower® Connect app under More > Support > Help center.
Open the product assistant
Husqvarna Self-Service
Search our self-service site on Husqvarna.com > Support for guidance on specific errors and problems.
Dealer
If you need help troubleshooting an error or problem, or replacing a broken part, do not hesitate to contact your local dealer.