Q&A

Where to find the serial number, model name and other product data of a Husqvarna product

The serial number and other product information are required to register your Husqvarna product, find the correct spare parts, or seek customer support.

Locate the serial number and other product information on different Husqvarna products:

On the rating plate attached to the product

Most products have the serial number and other product information on the product itself. The appearance of a rating plate or product plate and the information contained in it can vary depending on the type of product, model or year of manufacturing. It typically consists of a small metal or plastic plate, a label or sticker that is attached to the product. 

Here are some examples of how a rating plate can look:

 

 

Select your product to find the most common locations of the rating plate.

Robotic Lawn Mowers
  • Robotic lawn mower with a display hatch: Under the display hatch.
  • Robotic lawn mower without a display hatch: Underneath the mower on the chassis, or at the back of the chassis, under the cover.
  • Charging station: On the charging station tower.
Lawn Mowing (Garden Tractors, Ride-On Front Mowers, etc.)
  • Ride-on Front Mower (Riders): Inside the chassis under the seat.
  • Walk-Behind Lawn Mower: At the rear of the cutting deck.
  • Garden Tractor: Under the seat.
  • Zero-Turn Mower: On the left side of the chassis, near the engine.
Chainsaws
  • On the bar side of the saw, under the handle.
  • On the bar side, under the clutch cover.
  • Next to the chain oil cap.
  • Battery Chainsaw: In the battery slot.
Trimming and Clearing
  • Grass Trimmers: On the housing, on the engine, or on the handle loop.
  • Battery Grass Trimmers: In the battery slot.
  • Hedge Trimmers: On the housing, on the engine, or on the handle loop.
  • Battery Hedge Trimmers: In the battery slot.
  • Brushcutters: On the shaft or on the engine. 
Soil, Turf and Grounds Care
  • Leaf Blowers: On the nozzle, or under the handle.
  • Leaf Blower Backpacks: On the orange housing where the tube attaches.
  • Scarifiers: On the chassis.
  • Snow Throwers: On the right side of the chassis, above the tyre, or at the rear of the battery compartment.
  • Tillers: On the chassis.
Cleaning
  • Pressure Washer: At the rear, between the wheels.
  • Vaccum Cleaner: At the rear of the product.

In the Husqvarna Connect app

If you have added your product to the Husqvarna Connect app, you can find the product data of your product and other product specific technical data, such as dimensions, capacity, charging times and noise level in the app.

  1. Open the Husqvarna Connect app.
  2. Select your product.
  3. Tap Support > Technical specification.

On MyPages  

If you have registered your product, some of this data is available on MyPages.

Learn more about the product number, serial number and the Husqvarna ID

Product number

The product number (sometimes called PNC or article number) is a nine digit number that identifies the product model, usually starting with 9 or 5. Together with the serial number, the product number becomes a unique identifier of your product that can be used to identify your product and to register the product on MyPages or add it to Husqvarna's apps, such as Husqvarna Connect or Automower® Connect.

 

Serial number

The serial number includes information on when the product was produced and a sequence number. Exactly which data is included and how to read the serial number can vary. 

Some examples:

  • 202701755 – YYWWNNNNN
  • 20221612345 - YYYYWWNNNNN
  • 112221X123456 – MMDDYYletterNNNNNN

Y = Year
W = Week
DD = Day of the month
N = Sequence number

 

Husqvarna ID and QR code

Some products have a Husqvarna-ID, a code that can be used to identify your unique product and to register the product on MyPages or add it to Husqvarna's apps, such as Husqvarna Connect.

The Husqvarna-ID (or HID) includes information on when the product was produced and a sequence number.

Example:

HID: 967864000SNY2020374011238

To be read like this:

[967864000] Product number / Article number
[SNY] Production line ID
[2020] Production year
[37] Production week
[4] Day of the week, 1-7, Monday to Sunday
[01123] Sequence number
[8] Validation number

Many products also have a QR code that you can scan with your phone or a similar device for the same purposes.

 

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