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Q&A

What permissions do the different user roles in Husqvarna Fleet Services™ have?

Updated 1 April, 2023

There are currently three user roles in Husqvarna Fleet Services™:

  • Manager | Handles account settings, adds users and has full access to all functionalities.
  • Technician | Takes care of machine installations, maintenance, settings, service logs and firmware updates. Has full access to all machine functions.
  • Operator | Can access basic machine controls and read information about the machines. Has access only from Husqvarna Fleet Services™ mobile app.

The permissions are specified in the tables below. The data and actions available vary between the web portal and the mobile app.

Company management

Web
Action Manager Technician
Invite users X
Manage gateways X X
Download machine data X X
Upgrade subscription X
Edit company information X
Approve terms and conditions X X

Machine management

Web Mobile app
Action Manager Technician Manager Technician Operator
Add sensors or machines X X X X
Manage sensors or machines X X X X
View machine usage X X X X X
View carbon footprint X X
View machine list X X X X X
View machine details X X X X X
Start and stop Automower® X X X X X
Set Automower® cutting height X X X X
Schedule Automower® X X X X
View maintenance data X X X X X
Set maintenance reminders X X X X
Edit maintenance data X X X X
Update machine firmware X X

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