Exactly what you need to do to remedy a specific problem with your Automower® robotic lawn mower depends on what error has occurred. Sometimes, it is as easy as removing an obstacle and restarting the mower; other times, it can be more complex, for example, if there is no loop signal or if a part of the mower is broken.
To help you out, we provide different types of troubleshooting assistance.
Operator’s manual
Product assistant
Husqvarna Self-Service
Dealer
Operator’s manual
You can always turn to the operator’s manual for information on what to do. All manuals are available on Husqvarna.com > Support. Check the Troubleshooting section in the manual for instructions on what to do when something is wrong with your mower or installation.
Operator’s manual in Automower® Connect
If you have added your product to the Automower® Connect app, you can find the operator’s manual in the app under More > Support.
Product assistant
In many cases, the product assistant in the support section on Husqvarna.com can guide you to a solution.
Similar guidance is also available directly from the Automower® Connect app under More > Support > Help centre.
Open the product assistant
Husqvarna Self-Service
Search our self-service site on Husqvarna.com > Support for guidance on specific errors and problems.
Dealer
If you need help troubleshooting an error or problem or replacing a broken part, do not hesitate to contact your local dealer.