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Troubleshooting

Collision sensor problem – Automower® error message

Updated 11 February, 2024

The message Collision sensor problem is displayed when the collision sensors of your Automower® robotic lawn mower are activated.

Common causes:

  • The product has collided with an object and cannot move away from that area. For example, the product is stuck under outdoor furniture.
  • The product needs cleaning. Remove debris in-between the body and chassis with a brush.
  • The product body is not fully in place.
  • The grass is too long.
  • The cutting height is too low.

Our Product Assistant can help you find the solution for your specific case.

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Product related questions

The Digital Solutions Self-Service handles topics related to the Husqvarna apps and digital solutions. 

Do you have questions about your Automower® robotic lawn mower, lawnmower, chainsaw, trimmer, brush cutter or hedge trimmer? Ask our product assistant. For all other product-related questions, please visit the dealer locator to find your closest dealer..

More questions? Go to our Digital Solutions Self-Service.

Find great tips and advice regarding apps and digital solutions, such as Husqvarna Connect, Automower® Connect, Husqvarna Fleet Services and Smart Home Integration.

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