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Learn how to change, recover and troubleshoot PIN code issues on your Husqvarna Automower® robotic lawn mower.
If you know the current PIN code, you can change the code on the lawn mower or in the Automower® Connect app, depending on your lawn mower model.
If you’ve forgotten or lost the PIN code for your Automower® robotic lawn mower, you can recover it using the Automower® Connect app or by contacting a dealer. The recovery process depends on the status of your mower, the Automower® model and your smartphone’s operating system.
To recover the mower’s PIN code via the Automower® Connect app, these are the requirements:
If these requirements are fulfilled, follow these steps:
Note: If a Bluetooth connection with the mower is not possible, please contact your local Husqvarna dealer to recover the PIN code.
Currently, the PIN recovery steps in the Automower® Connect app only work for iOS users. If you have the app installed on an Android device, please contact your local Husqvarna dealer to recover the PIN code for your robotic lawn mower. Remember to bring your ID card, the serial number and proof of purchase or ownership for the mower, such as the original purchase receipt, when visiting your dealer.
If you enter the wrong PIN code for your Automower® robotic lawn mower five times consecutively, the product will lock for a certain period of time. This lock duration extends with each new incorrect attempt. Wait until the lock duration has passed, then enter the correct PIN code. Depending on your alarm settings, an alarm may sound if you enter the wrong PIN code. The alarm will stop once the correct PIN code is entered.
Find great tips and advice regarding apps and digital solutions, such as Husqvarna Connect, Automower® Connect, Husqvarna Fleet Services and Smart Home Integration.
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