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Here is what to do if you have trouble adding or showing configured Husqvarna Fleet machine sensors in the Husqvarna Fleet Services™ Gateway app. Perform the following checks:
If all of the above are okay and you still cannot see any machines in the app, try shutting down the app and starting it again. Make sure that you actually shut down the app and don’t just minimise it.
If this still does not resolve the problem, try restarting the gateway device. It might also help to reinstall the app.
Note: For petrol-powered products, it can take up to 30 seconds after you turn off the machine before you can see the machine in the app. All data from when the machine has been running will then be uploaded. For battery-powered products, it can take up to 15 minutes after you turn off the machine before you can see the machine in the app. Data is uploaded every 15 minutes while you are using the machine.
Find great tips and advice regarding apps and digital solutions, such as Husqvarna Connect, Automower® Connect, Husqvarna Fleet Services and Smart Home Integration.
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