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Connecting to an Automower® robotic lawn mower using the Automower® Connect app on a mobile device is usually straightforward. However, there may be times when the connection fails, the pairing doesn't work or the mower disconnects.
There are several possible causes for connection or pairing issues. The solutions can vary depending on:
In many cases, simply restartingthe mower or the mobile device can resolve the issue. Consider these common solutions if your mower is disconnected, not connecting or not pairing:
Please refer to these articles for help with different connection types (Bluetooth, Wi-Fi and cellular connection):
If the problem persists or occurs frequently, further troubleshooting may be necessary. Our product assistant can guide you through this process, providing step-by-step solutions based on your specific conditions.
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For personalised assistance with your robotic lawn mower, please contact your local Husqvarna dealer.
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