Automower® robotic lawn mower not cutting according to the schedule

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There are a number of reasons why your Automower® robotic lawn mower may not be operating according to schedule. Here is a guide that may help you find out why.

Cause Effect Action Where to change the setting The product needs charging During operation, when the product is scheduled for a long period of time, it will return to the charging station when the battery level is low. When the product has reached a sufficient charging level, it will start operating again, within the scheduled hours. This behavior is normal and no action is required. If the operating time for the product is shorter than normal between charges, this indicates that the battery is getting old and eventually needs replacing. No action The START button is not pushed The product will be parked until you select a new operating mode. To start mowing according to schedule, select Start > Resume on main area.

Product display
Automower® Connect > Dashboard
Smart Home service*

The product has been set to operate on a secondary area If the product has been put back into the charging station after mowing a secondary area, you have to set it back to operation on Main area for the schedule to apply. To start mowing according to schedule, select Start > Resume on main area.

Product display
Automower® Connect > Dashboard

The product has been parked until further notice This command overrides the schedule. The product will be parked until you select a new operating mode. To start mowing according to schedule, select Start > Resume on main area.

Product display
Automower® Connect > Dashboard
Smart Home service*

The product has been parked for a specified duration (minutes, hours, or days) This command overrides the schedule. The product will be parked for the specified time. The product starts operating according to schedule after the specified time. To start mowing according to schedule, select Start > Resume on main area.

Product display
Automower® Connect > Dashboard
Smart Home service*

The product has been started for a specified duration (minutes, hours, or days) This command overrides the schedule. The product will operate according to its built-in mowing and charging cycle during the specified time. The product starts operating according to schedule after the specified time. To start mowing according to schedule, select Start > Resume on main area.

Product display
Automower® Connect > Dashboard
Smart Home service*

Weather Timer is activated The weather timer function automatically adapts the cutting intervals to the grass growth. This means that if the grass has not grown enough, the product will return to the charging station even though the schedule says it should be operating. The product always completes 1 mowing cycle, and then Weather Timer selects if the product will continue to operate or not. Disable the Weather Timer or change the sensitivity.

Product display > Settings > Installation > Weather Timer
Automower® Connect > More > Settings > Operation > Weather Timer

The product is in standby mode (Today's mowing complete) The product has a maximum cutting time each day. You can set the operating time of the product in the schedule. The operating time includes cutting, searching and charging. The operating time can be different because of many reasons, for example, the layout of the work area, the grass growth and age of the battery. When the product has operated to the maximum cutting time in a day, the message Today's mowing complete is shown in the display of the app. The product is then in standby mode until the next day. This behavior is normal and no action is required. No action Frost guard is activated The grass is extra sensitive to wear if the yard is covered with frost. If the Frost Guard is activated, the product is not allowed to start to cut the grass if the temperature is below 5° C / 41° F Disable the Frost Guard.

Product display > Settings > Frost Guard
Automower® Connect > More >Settings > Operation > Frost Guard

Smart Home connection is activated Some of the Smart Connections in the Automower® Connect app may override the schedule, for example, if you have enabled a connection that parks the product overnight or based on a calendar event. Disable the Smart Home Connection or edit the settings.

Automower® Connect > More > Smart Home

IFTTT applet is activated IFTTT applets activated for your product (by yourself or another Automower® Connect user) can park the product, overriding the schedule. Disable the IFTTT applet or edit the settings. Log into http://ifttt.com The battery is outside of temperature limits The product is not allowed to operate if the battery temperature is too high or too low.

Check that the charging station is placed in an area with protection from the sun.

Do not operate the mower when the temperature is outside of limits.

No action The product is not charging The product does not charge enough to operate despite standing in the charging station. Contact dealer. No action Wrong time in product Either the mower’s clock needs to be set, or the start and stop times are incorrect in the schedule. Set the clock and adjust the start and stop times. Product display > Settings > General > Time & Date For models supporting AIM Technology: The charging station is located inside a stay-out zone

If the charging station is located inside a stay-out zone, it will prevent the mower from operating.

Edit the stay-out zone to make sure the charging station is not inside it. Automower® Connect > Map > select map object > Edit

Depending on which model and specification you have, some of the information above may not apply to your product.

*By smart home service we refer to Google Home, Amazon Alexa and IFTTT. Note that some features are not available using all services.

Automower® robotic lawn mower not cutting according to the schedule

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Cause	Effect	Action	Where to change the setting
The product needs charging	During operation, when the product is scheduled for a long period of time, it will return to the charging station when the battery level is low. When the product has reached a sufficient charging level, it will start operating again, within the scheduled hours.	This behavior is normal and no action is required. If the operating time for the product is shorter than normal between charges, this indicates that the battery is getting old and eventually needs replacing.	No action
The START button is not pushed	The product will be parked until you select a new operating mode.	To start mowing according to schedule, select Start > Resume on main area.	Product display Automower® Connect > Dashboard Smart Home service*
The product has been set to operate on a secondary area	If the product has been put back into the charging station after mowing a secondary area, you have to set it back to operation on Main area for the schedule to apply.	To start mowing according to schedule, select Start > Resume on main area.	Product display Automower® Connect > Dashboard
The product has been parked until further notice	This command overrides the schedule. The product will be parked until you select a new operating mode.	To start mowing according to schedule, select Start > Resume on main area.	Product display Automower® Connect > Dashboard Smart Home service*
The product has been parked for a specified duration (minutes, hours, or days)	This command overrides the schedule. The product will be parked for the specified time. The product starts operating according to schedule after the specified time.	To start mowing according to schedule, select Start > Resume on main area.	Product display Automower® Connect > Dashboard Smart Home service*
The product has been started for a specified duration (minutes, hours, or days)	This command overrides the schedule. The product will operate according to its built-in mowing and charging cycle during the specified time. The product starts operating according to schedule after the specified time.	To start mowing according to schedule, select Start > Resume on main area.	Product display Automower® Connect > Dashboard Smart Home service*
Weather Timer is activated	The weather timer function automatically adapts the cutting intervals to the grass growth. This means that if the grass has not grown enough, the product will return to the charging station even though the schedule says it should be operating. The product always completes 1 mowing cycle, and then Weather Timer selects if the product will continue to operate or not.	Disable the Weather Timer or change the sensitivity.	Product display > Settings > Installation > Weather Timer Automower® Connect > More > Settings > Operation > Weather Timer
The product is in standby mode (Today's mowing complete)	The product has a maximum cutting time each day. You can set the operating time of the product in the schedule. The operating time includes cutting, searching and charging. The operating time can be different because of many reasons, for example, the layout of the work area, the grass growth and age of the battery. When the product has operated to the maximum cutting time in a day, the message Today's mowing complete is shown in the display of the app. The product is then in standby mode until the next day.	This behavior is normal and no action is required.	No action
Frost guard is activated	The grass is extra sensitive to wear if the yard is covered with frost. If the Frost Guard is activated, the product is not allowed to start to cut the grass if the temperature is below 5° C / 41° F	Disable the Frost Guard.	Product display > Settings > Frost Guard Automower® Connect > More >Settings > Operation > Frost Guard
Smart Home connection is activated	Some of the Smart Connections in the Automower® Connect app may override the schedule, for example, if you have enabled a connection that parks the product overnight or based on a calendar event.	Disable the Smart Home Connection or edit the settings.	Automower® Connect > More > Smart Home
IFTTT applet is activated	IFTTT applets activated for your product (by yourself or another Automower® Connect user) can park the product, overriding the schedule.	Disable the IFTTT applet or edit the settings.	Log into http://ifttt.com
The battery is outside of temperature limits	The product is not allowed to operate if the battery temperature is too high or too low.	Check that the charging station is placed in an area with protection from the sun. Do not operate the mower when the temperature is outside of limits.	No action
The product is not charging	The product does not charge enough to operate despite standing in the charging station.	Contact dealer.	No action
Wrong time in product	Either the mower’s clock needs to be set, or the start and stop times are incorrect in the schedule.	Set the clock and adjust the start and stop times.	Product display > Settings > General > Time & Date
For models supporting AIM Technology: The charging station is located inside a stay-out zone	If the charging station is located inside a stay-out zone, it will prevent the mower from operating.	Edit the stay-out zone to make sure the charging station is not inside it.	Automower® Connect > Map > select map object > Edit