Troubleshooting

Why can’t I see the map in the Automower® Connect app?

The map view, used to follow the movements of your Automower® robotic lawn mower and to track it in the event of theft, is only available when you connect to your mower using the cellular network, not using Bluetooth (with Automower® Connect@Home or Automower® Direct).

Ask your dealer to install an Automower® Connect kit if you want this feature and your mower is not already connected to the cellular network.

 

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