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Husqvarna cares about your satisfaction, from the moment that you select and purchase our products and accessories, to your professional daily use and need for support. Our experts are always ready to assist you in getting the most out of your experience.
Connecting to an Automower® robotic lawn mower using the Automower® Connect app on a mobile device is usually straightforward. However, there may be times when the connection fails, the pairing doesn't work, or the mower disconnects.
There are several possible causes for connection or pairing issues. The solutions can vary depending on:
In many cases, a simple restart of the mower or the mobile device can resolve the issue. Consider these common solutions if your mower is disconnected, not connecting, or not pairing:
Please refer to these articles for help with different connection types (Bluetooth, Wi-Fi, and cellular connection):
If the problem persists or occurs frequently, further troubleshooting may be necessary. Our product assistant can guide you through this process, providing step-by-step solutions based on your specific conditions.
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For personalized assistance with your robotic lawn mower, please contact your local Husqvarna dealer.
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