If there is a problem with your Automower® robotic lawn mower, such as if it is stuck behind something or if the battery is empty, an error message is displayed on the mower display and in the Automower® Connect app. You can also get a notification about the error sent to your phone.
Note, that if the same message is repeated several times, you may need to make some adjustments to the installation or the product.
Error messages on the mower display
The error message is shown on the mower display. For some of the messages, there are also tips and advice to help rectify the error.
Error messages in the Automower® Connect app
The error message is shown directly on the dashboard in the Automower® Connect app. To learn more about the error and get guidance on how to rectify it, select More details.
Further guidance is also available under Support > Help center.
Notifications
If your mower is connected to Automower® Connect using the cellular network, you can get a notification on your phone when an error occurs.
How to enable notifications from Automower® Connect
Notify your neighbor
Are you going away for the weekend or maybe longer and want someone to look after your mower if something happens? With the Smart Connection Notify your neighbor when your mower needs attention, you can easily and automatically notify your friends when something unexpected happens and your mower has an error message.
Learn how to notify your neighbor
Message history
Previous error and info messages are saved and can be accessed from the mower display or the Automower® Connect app.
Viewing the message history of your Automower® robotic lawn mower
More information
How to restart your Automower® robotic lawn mower after an error