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What does Husqvarna's warranty service cover?

Husqvarna Warranty Service covers defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Husqvarna will repair or replace products or parts of a product that prove defective because of improper material or workmanship free of charge, under normal use and maintenance.
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How to obtain Husqvarna Warranty Service

Should you require warranty service, stop using the product immediately and return it in complete set to your Husqvarna Authorised Service Dealer.

Automower service

Conditions

The returned product must be accompanied by the original proof of purchase, including a filled-in warranty card, invoice or receipt showing the date of purchase, model number, serial number and the dealer’s name and address.

Service Automower

Information available online

Your purchase information can also be found online if the product is registered. Nevertheless, products that are registered still need to be accompanied with the original proof of purchase.
Chainsaw 560 XP

Registration

Husqvarna recommends that all customers register purchased products online. Alternatively, you may ask your Husqvarna authorised dealer to register the product at the point of purchase.

Service Handheld

Non-Warranty Service

Should Husqvarna or a Husqvarna authorised dealer determine that the defect or damage is not covered by the Legal Warranty, the authorised dealer will repair the product with genuine parts and will charge for repair service.

Warranty Periods

Husqvarna UK Ltd warrants Husqvarna produced products (of various brands) to the original purchaser to be free from defective material and workmanship from the date of purchase for the  “Warranty Period” here stated, dependent upon the type of product use. The Warranty Period is as follows for the products listed and is dependent on the manufacturer’s service schedules being 
adhered to:

Limited Warranty Period 
The limited warranty period commences on the date of original purchase or delivery of the Husqvarna product, whichever comes first, and is valid for the following term:

Products and accessories – 24 months for consumers provided that the following conditions are met: 
• Sale of Husqvarna products must be registered through intended applications in the Husqvarna Reseller Portal, or to its connected services 
• The Husqvarna Product must have a proven service history in accordance with the product operator handbook/manual (where service instructions are provided).
• The Husqvarna Product must have been operated in accordance with the manufacturer’s recommendation for use.
• “consumer” means any natural person who purchased a product for private use and ownership. 
Note: Battery warranty is handled separately, see “Batteries”.

Products and accessories – 12 months for professionals provided that the following conditions are met: 
• Sale of Husqvarna products must be registered through intended applications in the Husqvarna Reseller Portal, or to its connected services
• The Husqvarna Product must have a proven service history in accordance with the product operator handbook/manual (where service instructions are provided).
• The Husqvarna Product must have been operated in accordance with the manufacturer’s recommendation for use.
• “professionals” means non-consumers, including for avoidance of doubt, any form of legal entity, municipalities and other governmental or state owned companies and organisations, and natural persons who purchase for the product for professional use and ownership.
Note: Battery warranty is handled separately, see “Batteries”.

Batteries
• Starter batteries – 12 months; or other batteries follow the same rule as products & accessories above, when the relevant conditions are met:
• Robotic mower batteries – 24 months for consumers / 12 months for professionals or the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty; or 
• Backpack batteries – 24 months for consumers / 12 months for professionals or the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty; or 
• Other battery series (for battery driven products) – 24 months for consumers / 12 months for professionals, when purchased separately from the product, or, for the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty.

Spare parts – 6 months when purchased separately from the product, or for the remainder of the original warranty if fitted free of charge to a product under the terms of this Limited Warranty.

Husqvarna Care covers various paid for extended warranties, please contact your Husqvarna dealer for details.